Sunday, November 04, 2007

Google First

Sometimes people asked other people when they had a problem. It's a common thing. But before you ask other people, it will be better if you do some investigation first, or use Google first to find similar issues. You might find the fix in no time just by using the correct keywords. Doing pre-investigation can be useful as people will ask you about some information related to your system or application before they can help you debug the problem. When you have done the preliminary investigation, you can supply that information right away and the chances that they will help you will be much greater. People don't like to wait or they don't want to waste their time waiting for you to do some investigation which should have been done in the beginning.

If you can't find the answers on Google, then you can start asking people in forum, mailing list, chat rooms, or any other media. Don't forget to read Eric S. Raymond's HOWTO about how to ask Smart Questions. Some people doesn't like if you send him/her PM (Private Message) on IRC without asking permission (well, it's one rule in ##Slackware. I think other channel will do the same).