Today i went to Plaza Ambarukmo with my girlfriend and i tried to use the e-directory to find one of the store i need to go to. It was smaller that i saw in Taman Anggrek in Jakarta, but both of them has touch screen feature in it. At first, i thought it would be easy to use it as touch screen is very easy to use, but unfortunately, it wasn't.
I'm not saying that the problem lies in the touch screen, but it's on the system. When i used the e-directory in Taman Anggrek, it has no mount pointer in it, so all you can do is click on the buttons. They provide big buttons to locate the store and also to scroll, so no mouse pointer needed. What i saw in Plaza Ambarukmo was like a Flash format, so the touch screen replaces your mouse input. You can click and also you must drag the pointer to the scrollbar if you want to go down/up through the pages. Clicking is not a big problem, but scrolling does. The touch screen was not very responsive, thus the mouse pointer movement was not very smooth. Sometimes it stucked on one location even though my fingers has moved to another place (dragging it).
I hope they will fix this as soon as possible, as it's very important, mostly for people outside Jogja who has never been to Amplaz before