This morning, my Internet connection was fine and i can chat, browse, download, etc. But at about 1 PM, my connection suddenly stopped and i couldn't do anything at all. I thought it was Speedy problem, but before i contacted 147, i tried to look for the modem and the right most LED have turned RED, which means there's a problem with the Internet line. So i tried to turn off the modem and turn it on again and hoping that it would turn normal again, but it didn't (it worked for me several times before).
So finally i tried to contact 147 and waited for about 2 hours without any response (they said that they were going to report it, but perhaps it's weekend, they will postpone it until next Monday). So i called the technicians that used to solve my problem and he said that he will try to ask for replacement for the modem (i suspect that the modem is broken, since i tried to logged in to Speedy using my account and it still worked).
So until the replacement has come, i will have to use the old way to connect to the Internet: Dial Up