Wednesday, October 24, 2007

Mozilla Problem

This noon, my colleague from architecture faculty asked me about Firefox. He has been using Firefox for some time, and few days ago he had a problem with this product. After he installed the latest one, he could open the firefox and browse normally, but after he closed the firefox, and tried to reopen it again, it won't work. It popped up and then shut down. He has tried to reinstall it again, or remove the application and then install a fresh installation, but both method didn't work out.

So i gave him advice to remove the Mozilla's preference. The disadvantage of this method is that your customization will be gone, since it's a directory which saved all of your settings, including your extensions and themes. In Windows it's located in C:\Documents and Settings\UserName\Application Data\Mozilla and C:\Documents and Settings\UserName\Local Settings\Application Data\Mozilla and in Linux, it's located on your home directory and inside a directory called .firefox. Firefox will create this directory automatically if it doesn't exist, so it's a preferred way if you have problems with Firefox. After deleting this directories, he could start his Firefox and work normally.

Another problem was that he never save his extensions or themes, so he will have to search and download again. Well... happy hunting.... smug

2 comments:

  1. Anonymous5:09 AM

    I've had that kind of problem too..strange that it only happened in my user account only. when i switched to another account, it just ran normal without any problem. anyway thanks for the tips. :)

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  2. i'm guesing it's related to a corrupted extension / themes since it only applies to certain accounts

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