Saturday, March 15, 2008
Telkom said that they wouldn't gave any compensations regarding to outage for one day earlier this month, but this morning i noticed something different. My modem's LED has turned red, meaning that the Internet connection was down. I tried to restart the modem, delete the account and make a new one, but everything failed.
When i logged in to my modem interface, i saw something different. My bandwidth is no longer 384kbps, but 1024kbps (1 MB). The upstream was also doubled to 128kbps from 64kbps. I'm not sure whether it's part of Telkom's compensations or Telkom is trying to upgrade their Speedy's bandwidth (which is good step). I asked the customer service and they told me that not every users got this upgrades. I wonder if any of you experienced this too?
No wonder i could download up to 100KB/s few days ago